1. Introduction
Welcome to Japan Treasure Scout (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, request sourcing services, or purchase products through our service.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
- Name
- Email address
- Country of residence
- Shipping address
- Phone number (if required for shipping)
- Payment-related information provided through third-party payment processors
Item Request Information
- Product names
- Product descriptions
- Reference URLs
- Photos or images you submit
- Budget information
- Messages and communications
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
3. How We Use Your Information
We use your information to:
- Respond to inquiries
- Search for requested items
- Provide quotations
- Process purchases
- Arrange domestic and international shipping
- Communicate regarding orders and requests
- Improve our website and services
- Prevent fraud and abuse
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share information only when necessary with:
- Shipping carriers
- Payment processors
- Website hosting providers
- Business service providers
- Government authorities when legally required
Information shared is limited to what is necessary to provide our services.
5. International Data Transfers
Because our services are available worldwide, your information may be processed and stored in Japan or other countries where our service providers operate.
By using our services, you consent to such transfers.
6. Payment Processing
Payments are processed through trusted third-party payment providers such as PayPal, Stripe, Wise, or similar services.
We do not store complete credit card information on our servers.
Please review the privacy policies of those payment providers for additional information.
7. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
These technologies may collect information about how visitors interact with our website.
You may disable cookies through your browser settings.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Complete transactions
- Maintain business records
- Comply with legal obligations
When information is no longer required, it will be securely deleted.
9. Your Rights
Depending on your country of residence, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain uses of data
To exercise these rights, please contact us using the information below.
10. Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
12. Third-Party Links
Our website may contain links to third-party websites such as marketplaces, auction sites, social media platforms, or external services.
We are not responsible for the privacy practices of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Japan Treasure Scout
Email: information@japantreasurescout.com
Website: https://www.japantreasurescout.com
Location: Nagoya, Japan